Question 1

AccountWhat do I need to register on 4 bad?

Accepted Answer

To register, you will need: An active mobile number (for OTP verification), Email address, date of birth, and a strong password. Have your National ID card or passport ready for KYC verification. Most importantly, you must be at least 18 years old. Was this helpful? Yes No

Question 2

AccountCan one person open multiple accounts?

Accepted Answer

No, each person is permitted only one account. Attempting to open multiple accounts may result in all accounts being permanently closed and balances being forfeited. If you're having trouble with an existing account, contact support directly.Was this helpful? Yes No

Question 3

AccountHow long does KYC verification take?

Accepted Answer

KYC verification typically 15–30 minutes to complete the process. During peak hours, it may take up to 24 hours. Uploading clear, high-quality images will speed things up. Please provide both sides of your passport or NID.Was this helpful? Yes No

Question 4

AccountHow do I reset my password if I've forgotten it?

Accepted Answer

On the login page, click the "Forgot Password?" link. Enter your registered email address or mobile number. You'll receive a reset link or OTP within a few minutes. Set a new password and store it somewhere safe for future reference.Was this helpful? Yes No

Question 5

AccountCan I update my account's personal information?

Accepted Answer

Some details can be changed before KYC verification is complete. After verification, changing your name or date of birth requires submitting a request to support along with supporting documents. Mobile number and email address can be updated from Account Settings via OTP verification.Was this helpful? Yes No

Question 6

AccountHow do I permanently close my account?

Accepted Answer

Email support or request account closure via Live Chat. Make sure to withdraw your balance before closing. Any active bonuses will be cancelled upon closure. You can also use the self-exclusion option as part of responsible gambling.Was this helpful? Yes No

Question 7

AccountWhat should I do if I'm not receiving the OTP to log in?

Accepted Answer

First, wait one minute. If the OTP still hasn't arrived, tap "Resend OTP". If your mobile data is weak, try switching to Wi-Fi or a different network. If the problem persists, contact us via Live Chat and we can arrange an email OTP instead.Was this helpful? Yes No

Question 8

AccountCan I register using a mobile phone?

Accepted Answer

Yes, you can register directly from any Android or iOS smartphone by opening 4bad.ws in your browser. The mobile-optimized interface makes it easy to fill out forms and upload photos. No separate app installation is required.Was this helpful? Yes No

Question 9

AccountWhat can cause an account to be suspended?

Accepted Answer

An account may be suspended if: multiple accounts are detected, registration details are found to be false, bonus terms are violated, the user is identified as a minor, or suspicious activity is flagged. Contact support to find out the reason for any suspension.Was this helpful? Yes No

Question 10

AccountHow do I use a referral code?

Accepted Answer

Enter your friend's code in the "Referral Code" field during registration. Once registration is complete and your first deposit is made, both of you will receive a bonus. Referral codes cannot be added after registration, so make sure to enter it during sign-up.Was this helpful? Yes No

Question 11

PaymentWhich payment methods can I use to deposit?

Accepted Answer

Accepted payment methods at 4 bad include: bKash, Nagad, Rocket (most popular), bank transfer, and cryptocurrency (Bitcoin, USDT). bKash and Nagad deposits are credited instantly. For more details, visit Payments Page View.Was this helpful? Yes No

Question 12

PaymentHow long does a withdrawal take to process?

Accepted Answer

bKash and Nagad withdrawals average 8 minutes' to complete. Bank transfers may take 1–3 business days. Your first withdrawal may be delayed if KYC verification is pending. Withdrawals made between midnight and 5 AM may experience slight delays.Was this helpful? Yes No

Question 13

PaymentWhat are the minimum and maximum deposit limits?

Accepted Answer

Minimum Deposit via bKash/Nagad ৳200 and a maximum of ৳50,000 per transaction. For bank transfers, the minimum is ৳500. Higher limits are available for VIP members. Withdrawals have a minimum of ৳500 and a daily maximum of ৳2,00,000.Was this helpful? Yes No

Question 14

PaymentAre there any deposit fees?

Accepted Answer

No, 4 bad does not charge any deposit fees. However, mobile banking providers (bKash/Nagad) may apply their own service charges. There are no withdrawal fees, though your bank may charge a fee for bank transfers.Was this helpful? Yes No

Question 15

PaymentWhat should I do if my withdrawal is rejected?

Accepted Answer

Common reasons for withdrawal rejection include: incomplete KYC verification, unmet bonus wagering requirements, incorrect account number, or attempting to send funds to a third-party account. Contact support to find out more — your balance is always safe.Was this helpful? Yes No

Question 16

PaymentCan I deposit using cryptocurrency?

Accepted Answer

Yes, 4 bad accepts Bitcoin (BTC) and USDT (TRC20/ERC20). Crypto deposits are typically confirmed within 10–30 minutes, and crypto withdrawals are also supported. Network fees apply. Visit the payments page for full details.Was this helpful? Yes No

Question 17

PaymentMy deposit hasn't arrived but the money has been deducted — what do I do?

Accepted Answer

Mobile banking transaction Transaction ID it. Then share the transaction ID, amount, and time via live chat or email. Our payments team typically resolves issues within 1 hour. Don't wait — reach out if your deposit is delayed by more than 30 minutes.Was this helpful? Yes No

Question 18

PaymentCan I withdraw to a third-party account?

Accepted Answer

No — 4 bad only approves withdrawals to your own registered payment account. Sending funds to someone else's bKash or Nagad number is not permitted. This is part of international anti-money laundering regulations.Was this helpful? Yes No

Question 19

BonusHow do I claim the welcome bonus?

Accepted Answer

After registering, your first deposit will automatically 100% Match Bonus (up to ৳10,000) will be added, along with 50 free spins. A minimum deposit of ৳500 is all it takes to activate the bonus. No separate code is needed to claim it.Was this helpful? Yes No

Question 20

BonusWhat does Wagering Requirement (WR) mean?

Accepted Answer

Wagering Requirement refers to how many times you must bet your bonus before withdrawing it. For example, a 25x WR on a ৳1,000 bonus means you must wager ৳25,000 before withdrawing. For more details, on the Bonus page you will receive.Was this helpful? Yes No

Question 21

BonusWhich games can free spins be used on?

Accepted Answer

Free spins are generally applicable to specific slot games as stated in the offer. In most cases, they apply to popular titles. Winnings from free spins are added to your bonus balance and can be withdrawn after meeting the wagering requirements.Was this helpful? Yes No

Question 22

BonusHow do cashback offers work?

Accepted Answer

4 bad offers weekly cashback. A set percentage of your losses for that week (usually 5–15%) is credited back to your account. Cashback can be withdrawn directly — no WR conditions apply.Was this helpful? Yes No

Question 23

BonusHow do I join the VIP program?

Accepted Answer

No application is needed to join the VIP program — you level up automatically by earning points on every bet. There are 5 tiers, from Bronze to Diamond. Higher tiers unlock a personal manager and exclusive offers.Was this helpful? Yes No

Question 24

BonusDo bonuses expire?

Accepted Answer

Yes, bonuses have an expiry period. The welcome bonus generally requires 30 days to meet the wagering requirements. Free spins expire after 7 days. Each offer has its own validity period, which is stated in the bonus details.Was this helpful? Yes No

Question 25

BonusWhen will I receive my referral bonus?

Accepted Answer

When your referred friend registers and makes their first deposit, your account will receive ৳500 The bonus will be credited. Bonuses are credited within 24 hours. There's no cap on referrals — the more you refer, the more bonuses you earn.Was this helpful? Yes No

Question 26

BonusCan I skip the bonus and play with real money directly?

Accepted Answer

No, taking a bonus is entirely optional. You can opt out before making a deposit. If you play without a bonus, there are no wagering requirements on your withdrawals — you can cash out anytime.Was this helpful? Yes No

Question 27

GamesWhat games are available on 4 bad?

Accepted Answer

4 bad offers 3,000+ games, including: Slot Machines, Live Casino (Baccarat, Roulette, Blackjack), table games, cricket betting, football betting, and virtual sports. New Games Check the latest additions on the page.Was this helpful? Yes No

Question 28

GamesHow do I bet on live cricket?

Accepted Answer

Go to the Sports section and select cricket. Click on your preferred match from the live match list. Place bets on various markets including overs, balls, wickets, and runs. Use live scores and statistics to make informed betting decisions.Was this helpful? Yes No

Question 29

GamesAre game results truly random?

Accepted Answer

Yes, all games on 4 bad RNG (Random Number Generator) technology, verified by independent third parties. Live Casino games are streamed in real time and managed by live dealers.Was this helpful? Yes No

Question 30

GamesWhat are the minimum and maximum bet amounts?

Accepted Answer

Limits vary by game and market. Slots generally start from a minimum bet of ৳10, while Sports Betting has a minimum of ৳50. Maximum bets differ by game — Live games tend to have higher limits. VIP members enjoy elevated betting limits.Was this helpful? Yes No

Question 31

GamesWhat happens if I lose my internet connection during a game?

Accepted Answer

In live games, if your connection drops, bets are settled automatically. In slots, if you lose connection during a spin, simply reconnect to see the result — your stake will not be lost. If you experience any issues, please contact support.Was this helpful? Yes No

Question 32

GamesCan I cancel a bet?

Accepted Answer

For live Sports Betting, bets can sometimes be cancelled before a match begins. Once the match is underway, cancelling a bet is generally not possible. You can use the cash-out feature to secure a partial profit.Was this helpful? Yes No

Question 33

GamesCan I play games in free demo mode?

Accepted Answer

Yes, most slots & table games In demo mode Games can be played for free. Demo mode uses no real money, but it's a great way to learn the rules and strategies. Demo mode is not available for Live Casino or Sports Betting.Was this helpful? Yes No

Question 34

SecurityIs my information shared with others?

Accepted Answer

No, 4 bad does not sell your personal information to third parties. Your data is never shared unless required by law. For more details, please see our in our Privacy Policy you will receive.Was this helpful? Yes No

Question 35

SecurityHow do I enable 2FA?

Accepted Answer

After logging in, go to Account Settings → Security → and enable Two-Factor Authentication. A verification code will be sent to your mobile. Once 2FA is active, an OTP will be required every time you log in from a new device.Was this helpful? Yes No

Question 36

SecurityWhat happens if a suspicious login is detected?

Accepted Answer

If a login is detected from an unfamiliar device or location, you will be notified via email and SMS. If anything looks suspicious, change your password immediately and terminate all active sessions.Was this helpful? Yes No

Question 37

SecurityHow strong should my password be?

Accepted Answer

A minimum password length of 8 characters is required. We recommend using 12+ characters, combining uppercase and lowercase letters, numbers, and special characters (!, @, #). Never reuse a password from another site.Was this helpful? Yes No

Question 38

SecurityDoes 4 bad know my password?

Accepted Answer

No. 4 bad does not store your password directly — only a bcrypt hash is kept. No staff member can view your password. 4 bad will never ask for your password over the phone or by email.Was this helpful? Yes No

Question 39

SecurityHow do I protect myself from phishing sites?

Accepted Answer

Always use https://4bad.ws type it in directly. Be suspicious of any misspellings or extra characters in the URL. It's safest to avoid logging in by clicking links. 4 bad never sends login links via SMS or email.Was this helpful? Yes No

Question 40

ResponsibleHow do I set a deposit limit?

Accepted Answer

After logging in, go to Account Settings → Responsible Gambling → Deposit Limits. Set your daily, weekly, or monthly limits. Decreasing a limit takes effect immediately; increasing one requires a 7-day waiting period.Was this helpful? Yes No

Question 41

ResponsibleHow do I self-exclude?

Accepted Answer

Go to Settings → Responsible Gambling → Self-Exclusion to set an exclusion period ranging from 7 days to 5 years. Your account will be locked for the duration. For more information, Responsible Gaming View page.Was this helpful? Yes No

Question 42

ResponsibleWill my balance be lost during self-exclusion?

Accepted Answer

No, your balance is completely safe during self-exclusion. Once the exclusion period ends, you can withdraw your balance. For permanent account closures, withdrawals are processed through our support team.Was this helpful? Yes No

Question 43

ResponsibleWhere can I get help with betting issues?

Accepted Answer

Chat confidentially with 4 bad's responsible gaming support team via live chat — in a completely non-judgmental environment. For more information, Responsible Gaming View page.Was this helpful? Yes No

Question 44

ResponsibleWhat is a cooling-off period?

Accepted Answer

A cooling-off period is a temporary break lasting anywhere from 1 day to 6 weeks, during which your account is locked. You cannot deposit or place bets during this time, but you can still withdraw your balance. Use it whenever you need a short break.Was this helpful? Yes No

Question 45

ResponsibleWhat does 4 bad do to prevent minors from accessing the platform?

Accepted Answer

Age verification is mandatory at registration. KYC confirms your age through identity documents. Any suspicious account is suspended immediately. Contact support to help protect underage members of your household.Was this helpful? Yes No

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